RETURNS
Phonefreaks Pty Ltd will accept a return of goods, if you receive a damaged product, or a product which does not match the original order.
Phonefreaks Pty Ltd will replace the product and pay the additional delivery charges. The incorrect or damaged product must be returned within 7 days from the receipt of goods.
All faulty parts need to be returned with its package for identification.
All faulty parts need to be returned to our warehouse to be inspected.
Please be aware Phonefreaks Pty Ltd uses an identification stamp on its parts to help you to distinguish our products. If you return parts that is not purchased from Phonefreaks Pty Ltd but from another vendor and want the item to be returned, you will be responsible for the shipping cost.
WARRANTY
Warranty covers any faults and defects in the product, however does not include physical damage, liquid damage or installation damage and any warranty will be void if such an issue is found.
Phonefreaks Pty Ltd spare parts come with 6 months warranty unless specified otherwise in writing.
It is your responsibility to test all parts within 6 months of purchase, Phonefreaks Pty Ltd will not apply store credit or refund to your account after 6 months from the date of purchase.
Phonefreaks Pty Ltd warranty is limited to component failure and transport damage while item is being shipping to customer.
Warranty does not cover physical damage of items due to improper installation.
Please test our parts for physical damage before installation, warranty will be rejected if the part has been used and it was likely damaged by installation.